Don’t choose a shop just because of convenience. Once you have determined that the shop is qualified, Convenience is a plus. But only after has a good reputation and backs up their work with a good warranty. Remember that a good shop may be convenient but the most convenient shop may not necessarily be the best shop for you.
Don’t pick a shop based on “special offers”. OK, we all do it. It seems to be the market trend nowadays. You want your shop to be competitive, of course. But even more important you need to have the job done right. Unfortunately it is all too common for many shops to bring the car in the door with a loss leader and then charge a higher amount as the work progresses. This is due somewhat to the nature of the industry. But, if you see a price that seems unrealistically low it probably is. You will be better off going with a shop that gives you professional service and backs up their work. Quality will win out over low price every time. The savings will come with a longer lasting and more trouble free repair.
Don’t pick a shop just because they look like “good old boys”. Poor choice. Some of those good old boys are great. Others have never moved out of the past and can’t cope with today’s vehicles very well. Get recommendations and proof of qualifications rather than looking for a good old boy shop.
Choosing a shop based on a low “labor rate”. This is one of the worst ways to choose a shop. Price shopping for a service this way just does not make sense. There are just too many variables. Only one of those is the price. And the final price may not be even remotely related to the “labor rate”. If you need an idea of cost just ask for that and not the labor rate. If you base your buying decision on the “labor rate” you may find a shop that gives you a low rate, takes longer and charges you more for the job than you would have paid at a higher rate shop. The end result could be a shoddy job for about the same price as you could have paid for a professional one.
They can get me in right away! Oh really, then they must not be that busy. If that is so then maybe they are really not that good? Sometimes a good shop can get you in quickly. Often they are booked up for a day or two in advance due to their reputation though. This could really backfire on you if you end up in a shop that is never busy because they are doing terrible work. Getting your vehicle back soon is important. But, getting it fixed correctly is even more important. Wouldn’t you agree?